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Secrets of the Best-Run Practices, 2nd Edition
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Review
Secrets is hands down my favorite how to , Medical Office 101. Sharon E. McKinney, Practice Administrator, Gainesville, Georgia Outstanding overview of what it takes to run a successful medical practice, and filled with great examples... Louise Garcia, MD, FACOG Thousand Oaks, CA --Manuscript ReviewJudy's experience and knowledge in practice management is extraordinary. A copy of this book should be given to every physician graduating from medical school. Chris Riley, MBA and RCM and EMR Consultant Colorado Springs, Colorado Secrets has been a ready guide and Judy Capko an excellent coach when confronted with challenging situations. Mark Milinski, RN, MS, and Practice Administrator Norfolk, VA ...innovative solutions for both small and large practices. These valuable secrets on improving business performance are practical and easy to apply." Glen S. Kay, MD, FACEP Newburgh, NY --Manuscript ReviewsWow, once again Judy has provided the medical practice management world with straight-shooting and insightful solutions to our most daunting obstacles. Thanks Judy! Amy McIntosh, Director Health Choice Memphis, TN Real-time practice management solutions that every physician and medical practice leader should have as required reading. Judy s Secrets of the Best Run Practices shouldn t be Secret any longer. Clifford H Meyer, MBA, CMPE, and CEO Monterey, CA Judy Capko has provided the medical practice manager with a treasure trove of practice improvement ideas that can be implemented today. What are you waiting for? Kenneth T. Hertz, CMPE Pineville, LA --Manuscript Reviews
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About the Author
About Judy Capko. With 25 years of experience working with medical practices, Judy Capko is the founder of Capko & Morgan, a healthcare consultant, speaker and author of the popular books, Secrets of the Best-Run Practices and Take Back Time Bringing Time Management to Medicine (both in print and in audio book from Greenbranch Publishing). Judy has gained national recognition as a practice management consultant, working with small and large practices, as well as major academic faculty practices. She is a popular speaker for major healthcare conferences and has been interviewed by and published in over 50 prestigious national medical journals. Judy serves on the Advisory Board for The Doctor's Office, Doctors Digest, Repertoire, and The Journal of Medical Practice Management.
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Product details
Paperback: 221 pages
Publisher: Greenbranch Publishing; Second edition (April 15, 2010)
Language: English
ISBN-10: 0981473881
ISBN-13: 978-0981473888
Product Dimensions:
5.9 x 0.7 x 8.9 inches
Shipping Weight: 12 ounces (View shipping rates and policies)
Average Customer Review:
4.4 out of 5 stars
13 customer reviews
Amazon Best Sellers Rank:
#839,695 in Books (See Top 100 in Books)
Practice management is more difficult than other kinds of services because of higher risks, higher expectations, and an adversarial payment environment. Yet very few physicians graduate from medical school with adequate knowledge and management skills to face such tremendous challenges. The fledgling practice owner painfully discovers that attracting patients, managing staff, handling technology, maintaining compliance, and most importantly, getting paid in full and on time, are challenges that require professional approach.If you don't have the time for an MBA program and you don't have access to trustworthy consultants or reliable outsourced service providers, then this book is for you. Every one of its twelve chapters culminates with a list of secrets that Judy Capko discovered and logged during her 20-year career as a practice management consultant. She covers everything from how to manage phone calls to staying on schedule; from meeting patient demands to improving patient satisfaction; and from risk management to taking charge of the revenue cycle and improving practice finances.Capko's book is a real treasure of carefully selected and very well articulated practice management secrets.Yuval Lirov, Medical Billing Networks and Processes - Profitable and Compliant Revenue Cycle Management in the Internet Age
As the world’s foremost authority on proactive thinking, I can tell you that in this book, Judy Capko has given you the proactive approach to having a highly successful clinic. She not only provides the “best of the best ideas†(along with some great tools), she also gives you a philosophy to follow that leads you away from “band-aid approach thinking†and toward “right thinking,†which encourages you to deal with and solve all of your nagging problems and issues.There is a strong advantage to this type of thinking. First and foremost is the fact that your practice will eventually reach its optimum, which should be the goal of every business, (especially medical businesses), because that is when you are truly serving the patient. The second advantage is that when you solve all of your problems, your practice becomes the ‘best of the best’ and I have a very strong feeling that only the ‘best of the best’ practices are going to survive things like ICD-10 and the new Affordable Care Act and its immense set of destructive regulations.I can’t wait to read Judy’s other books, especially her most recent, “The Patient-Centered Payoff: Driving Practice Growth Through Image, Culture, and Patient Experience,†because I believe that patient satisfaction, and its resulting outcome of optimum health, is the ultimate purpose of every medical practice.
I ordered this book for a college course. It arrived quickly. It was an interesting book to read. It talked about different practices across the country and how they were improved. Good informative book overall.
Great ideas in this one.
I am a practicing subspecialist in private group practice facing the challenges that many readers of this review are no doubt facing given the current environment. The book is an excellent book to validate one's concerns re: what one thinks is and isn't running smoothly with one's practice. Takes a step further by offering insights and valuable recommendations for promoting and catalyzing change from within. Offers the confidence needed that with momentum and intervention, change can be implemented and for the betterment of one's practice despite the challenges of the current practice environment. While most including myself might find the book a bit pricey, if you take just a single tip from this excellent read and integrate it into your business, it will pay for itself many times over.
This is a helpful introduction for those who are new to independent physician practices. It covers a wide spectrum of best practices.
LOVED THIS BOOK~! I manage Dermatology & Skin Cancer Center with 5 physicians. I modified slightly, and incorporated some of the suggestions in this book to our medical practice and things are going great!! Fantastic read and extremely helpful!SC New Mexico
There are very real and implementable ideas in this book. I'm annoyed at the price, so I tried to decrease my rating by a star (too late apparently), but I find it to be excellent otherwise.
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